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Third-Party Providers
Hailer uses a small number of trusted providers to run the service. Each provider receives only the data it needs and is bound by a data processing agreement under the GDPR.
The official list is in our Privacy Policy.
Providers
| Provider | Used for | Data processed | Location |
|---|---|---|---|
| Amazon Web Services (AWS) | Server infrastructure and file storage | All Hailer data | EU (Ireland) |
| MongoDB Atlas | Database | All Hailer data | EU (Ireland) |
| Mailgun | Sending email from Hailer | Email address, name, invitation and password reset links | EU |
| Apple Push Notification service | Notifications on Apple devices | Notification content, device token | Worldwide, only with the mobile app |
| Firebase Cloud Messaging (Google) | Notifications on Android | Notification content, device token | Worldwide, only with the mobile app |
| Maps and sign-in | Location you share, Google account sign-in | Worldwide, only if you share your location or sign in with Google | |
| Stripe | Payments | Billing and payment details | EU (Ireland), may transfer outside the EU, only for card payments |
| Creamailer | Newsletters | Email address, name | EU |
| Anthropic | Optional AI features | Content sent to the AI | Only if you decide to use AI features. See Data residency |
How we choose providers
- They must meet GDPR requirements and sign a data processing agreement.
- Providers outside the EU must be covered by Standard Contractual Clauses or the EU-US Data Privacy Framework.
- We review our providers regularly.