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Personal Data
Hailer collects only the personal data needed to run the service.
What we collect
| Category | Examples |
|---|---|
| Account | Name, email address, profile picture, password (stored only as a secure hash) |
| Workspace content | Messages, activities, comments, files and calendar events you create |
| Profile details | Extra fields your workspace administrator adds, such as phone number |
| Location | Your location, only if you choose to share it. It is visible to your workspace members |
| Technical | IP address, browser and device information, notification device tokens |
| Billing | Billing contact details. Card details are handled by Stripe and never stored by Hailer |
Why we use it
| Purpose | Legal basis (GDPR) |
|---|---|
| Providing Hailer: sign-in, workspaces, messaging, files, notifications | Contract |
| Keeping Hailer secure and preventing misuse | Legitimate interest |
| Fixing bugs and improving performance | Legitimate interest |
| Marketing emails | Consent – you can unsubscribe at any time |
| Accounting and legal requirements | Legal obligation |
What we don't do
- We don't sell personal data.
- We don't use workspace content for advertising.
Who controls your data
When you use Hailer through your organization, your organization decides what data is stored in its workspace. Hailer processes that data on its behalf. Workspace administrators can see and manage the data in their workspace.